Providing a streamlined and friendly experience for children diagnosed with Type 1 Diabetes
sketch, after effects, illustrator, invision studio, autodesk maya
carter pang, taha hossain, tobias boelkow
October 2018 – December 2020
Product design, branding, 3d modelling
project details
My Role

Over the course of the project I was solely responsible for designing and 3D modelling the physical products as well as the illustrations. The user research, user interviewing, low and high fidelity wireframes, and prototyping were completed as a team.

the problem
Managing blood sugar for Type 1 Diabetes is a complex process that requires constant supervision and the use of various devices. As a result, some users, especially children can feel self conscious and disengaged in their day to day.
the goal
How might be empower children with Type 1 Diabetes by reimagining the insulin administration process through a unified product line?
mobile application

Users are able to access all vital information at a glance. Viewed constantly throughout the day, this process is made simple and painless.

Blood glucose levels can be accessed at any time, with the ability to see detailed reports on the history and trends of the user's levels throughout the day.

insulin manager

We've improved the way that users administer their insulin, in a very intuitive way that still resembles the user's current mental model, allowing for a seamless transition from their current system, to ours.

data sharing

Designed for the moments when a guardian cannot always manage over their child. This feature allows for controlled data sharing with those you trust.

physical product
insulin pump

When operations through a smart phone are unavailable, the user can administer insulin directly through the pump. Gesture based controls allow for easy navigation, minimizing button presses.

Gesture Based Trackpad

Allows for less clicking, and easy administration of insulin when your smartphone is unavailable.

LCD Screen

High resolution display shows you replicates the interface of the app's dashboard.

Locking Switch

Prevents any unwanted interactions when stored away in bags or pockets.

constant glucose monitor

Measures blood glucose level every five minutes, delivering the information straight to your smartphone.

low profile design

A sleek and small form factor is unobtrusive, allowing for greater freedom of movement while decreasing accidental bumps.

no calibration required

Consistent and accurate for a reliable and worry free experience.

NFC Pairing

Easy pairing between your smartphone, the Gluco Insulin Pump and Gluco CGM.

Primary Research
We worked alongside two groups of users; two siblings and their guardian as well as a university student, both with Type 1 Diabetes. Conversations with these individuals allowed us to identify their personal pain points using their existing devices.
Children Ages 13-15
  • Intrusive while playing sports
  • insecure about using devices in public/in front of peers
  • buttons are difficult to press
  • micromanaging from parents
University Student
  • Interrupts school and work
  • Devices need to be taken out to interact with
  • Devices are clunky and unattractive
  • Excessive button presses
  • Tedious process
benchmark analysis
view document
pact analysis
view document
Moscow rules
view document
pain points
complex processes
The current experience requires users to operate multiple devices separately in order to administer insulin. This inefficient process necessitated throughout the day caused frustration and anxiety upon use.
lack of control
With so many variables to be mindful of, children approaching adolescence don’t feel as if they’re given opportunities to be in control and show responsibility when managing their blood sugar and insulin levels.
user journey maps/flows

After identifying our users and their most prominent pain points. User journey maps were used to better understand our users through relating their emotional responses to each process of managing blood sugar.

An interaction map was then developed to demonstrate the core functionality of the companion app – based on the mental model we identified from the current Type 1 experience.

3 main features: Monitoring blood sugarlevels, administering insulin, and sharinginformation temporarily.

user testing

We had the privilege of testing Gluco with users with Type 1 Diabetes. The interviews provided invaluable insight on how Gluco's design stacked up against the most current technology – which allowed us to make iterations which further solidified the experience.

user testing report
view document

Gluco was my first group project in university. I was fortunate to work with teammates who had extremely high expectations for one another, who communicated well and worked extremely diligently. While this was not my first time user testing a product, this was my first time designing for a very specific user base – having the privilege of testing our product on those specific users. This was a great lesson in the importance of user research, interviews and testing as the outcome of this product would not at all be possible without the direct input and feedback from our users.

What I would do differently

Returning to this project I would want to continue with primary research, hopefully with an opportunity to speak with more children/families to learn about their experience with Type 1 Diabetes, as well as medical professionals. I would also want to further develop the brand in order to give it more personality – making it more inviting for children.